NO REFUNDS OR RETURNS
* Joshua de Gruchy will not be responsible for lost, misplaced, or delayed shipments or damaged freight by the freight carriers after they have been dispatched.
* Joshua de Gruchy cannot be held responsible/liable for lost or stolen packages that have delivery confirmation to the address that was provided. The customer accepts full responsibility to file any claim(s) with the carrier for damaged and/or lost shipments.
* When a package is shipped internationally, it may be subject to import taxes, customs duties, and/or fees imposed by the destination country. These charges will typically be due once the shipped goods arrive at the country of destination.
*Such charges are not included in the product price or shipping and handling cost. These charges are the buyer’s responsibility as we are only charging the transportation fee for your order.
* Joshua de Gruchy does not have any responsibility on these additional charges that may apply.
FOR ANY OTHER QUESTIONS, PLEASE HEAD TO MY CONTACT PAGE.